Shipping policy
SHIPPING POLICY
Thank you for shopping at Missygtees.com! Because our products are custom-made and printed to order, our shipping and fulfillment process looks a little different than a traditional retail store. Please read our guidelines below to understand how your order is processed and delivered.
1. Production vs. Shipping Time
Every single item on Missygtees.com is custom-printed just for you once you place your order.
• Fulfillment/Production Time: It typically takes 2 to 5 business days to print, quality-check, and package your order before it is handed over to the shipping carrier.
• Shipping/Transit Time: Once your order has left the print facility, delivery times vary based on your location:
◦ Domestic Shipping (USA): 3 to 7 business days.
◦ International Shipping: 10 to 30 business days (depending on customs processing in your destination country).
Note: Total delivery time = Production Time + Shipping Time. Business days do not include weekends or holidays.
2. Shipping Rates
Shipping charges for your order will be calculated and displayed clearly at checkout before you finalize your payment.
3. Multiple Packages & Split Shipments
We partner with a network of high-quality print providers (including Printify) to bring you the best designs. If you order multiple different items (for example, a t-shirt and a heavy hoodie), they may be printed at different locations.
• Do not worry if you receive one item before another! Your items may arrive in separate packages on different days.
• You will receive individual tracking links for each package as it ships.
4. Tracking Your Order
Once your order has been handed over to the shipping carrier, you will receive an automated email containing a tracking number and a link to monitor your delivery. Please allow 24 to 48 hours for the tracking information to update on the carrier's system.
5. Incorrect Addresses & Undeliverable Packages
Please double-check your shipping address during checkout. Because our system is linked directly with our print-on-demand fulfillment network, we cannot guarantee that an address can be changed once production begins.
• If a package is returned to the printing facility due to an incorrect or incomplete address provided by the customer, you will be responsible for the cost of re-shipping the item.
• We cannot issue refunds for packages that are lost or misdelivered due to an incorrect address entered at checkout.
6. Customs, Duties, and Taxes (International Orders)
Missygtees.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, duties, etc.).
7. Missing or Stolen Packages
If your tracking link shows that your package was "Delivered" but you cannot find it, please check with your local post office or neighbors first. Missygtees.com is not liable for packages that are marked as successfully delivered by the carrier.
Contact Us
If you have any questions about the status of your order or shipping times, please reach out to us at missygtees@gmail.com with your original order number.